TErms & conditions

Welcome to Lilloot 💌
These Terms & Conditions outline the rules and guidelines for using our website and purchasing from our store.
By accessing or shopping from lilloot.in, you agree to these terms.

1. GENERAL - 

All products listed on Lilloot are created, packed, and shipped with love by us.
We reserve the right to update, modify, or remove any part of these terms or our website at any time — we’ll keep you posted if anything major changes 💫

2. PRODUCTS AND DESCRIPTIONS - 

We try our best to ensure all product images, colors, and descriptions are accurate.
However, slight variations may occur due to lighting, screen differences, or handmade elements — every little loot is unique in its own way ✨

3. ORDERS - 

• Once an order is placed, you’ll receive a confirmation email.
• Orders cannot be modified or canceled after placement.
• We reserve the right to cancel orders if the product is unavailable, payment fails, or incorrect details are provided.

4. SHIPPING - 

• All orders are packed by us and shipped through trusted third-party partners.
• Delivery times may vary depending on your location.
• Once your package is handed to the courier, any delays or transit issues are beyond our control (but we’ll always try to help).

5. RETURNS AND REFUNDS - 

We only accept returns for damaged or defective products, provided a clear unboxing video is shared as proof.
Refunds are provided in the form of store credit or replacement.
(Refer to our full Return & Refund Policy for details.)

6. PRICING - 

All prices are listed in INR (₹).
We reserve the right to update product prices or offers at any time without prior notice.

7. INTELLECTUAL PROPERTY - 

All content on this website — including text, photos, designs, and branding — belongs to Lilloot.
Please don’t reuse or reproduce our content without written permission.

8. PRIVACY - 

Your data is safe with us.
We collect only necessary details to process your orders and improve your experience.
For more info, read our Privacy Policy.

9. CONTACT - 

For queries, reach us at:
📧hello@lilloot.com
📸 Instagram: @lilloot.official

We’re always happy to help — just drop a message 💛

10. LEGAL -

All disputes, if any, will be subject to the jurisdiction of Bengaluru, Karnataka (India).